Jamie Burns

1

Been using Mitsubishi Chambery for years. Always expensive (but what main dealer isn't) but generally the repairs were completed. Unfortunately during my last visit they failed to diagnose the fault correctly but charged me €2000 & told me the car was fixed when it was not. I returned the car to be charged further for more repairs & was left was squeaky brakes & was told this is normal! I explained that after changing all four discs & pads it's not normal for the brakes to squeak. Never again. Reply to Mitsubishi: You are correct, the €2000 included other work including replacing the front discs & pads without justification. The vehicle was brought to you with the main issue being the vibration & after 2 weeks & €2000 you had still not repaired the fault despite informing me it was repaired. Do not blame me requiring my vehicle back to continue working on not completing your job of repairing it correctly. Two weeks should have been plenty of time to complete the job. The discount received was welcomed but equally is an admission of guilt that errors were made. It's a great shame as this could all have been avoided & our relationship remain intact.

15/10/2020

aurelie pancher

5

Force stop at Garage Mazda Voglans following a breakdown. Today, it is rare to find a garage in which people have priority over all other services. A great welcome, taking care of us while we are just passing through. Really at the top. Thanks again to the whole team.

26/02/2021

Cyril Charlot

5

Passed unexpectedly in this concession, our interlocutor made himself available to make us try a model. Back, after the free coffee, we were able to review the offers without any commercial pressure. A friendly and professional welcome.

15/02/2021

Guy Fargeas

5

Good welcome, received by Mr Pinatel professional and smiling salesman. Small coffee offered, Quote request made quickly, perfect knowledge of the vehicle it sells, very pleasant I recommend. Very clean very classy garage, exhibition of the different models. Coffee machine . Perfect.

06/01/2021

Olivier FISCHER

5

Two key words: listening skills and professionalism: Éric, Nadège and Stevenn: again a big thank you to you 😉

27/01/2021